Shipping Policy

Last updated: June 27, 2026

Processing Time

Orders are typically processed within 1–3 business days of being placed. You will receive a confirmation email once your order has shipped, including tracking information where available.

Shipping Rates & Delivery

We offer free expedited shipping on all orders over $99. Shipping rates for orders below this threshold are calculated at checkout based on your location and the items in your cart.

Estimated delivery times vary depending on your location and will be displayed at checkout. Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs processing, or other circumstances outside of our control.

International Orders

For orders shipped outside of the country of origin, please note that your order may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. These charges are determined by your local customs authority and are not included in your order total at checkout.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package's progress.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at Support@ashfordrow.com with your order number, and we will work with the carrier to investigate.

Contact Us

Questions about shipping? Reach out to us at Support@ashfordrow.com.